From real pet enrichment to the elimination of every possible pet stressor, there are a million reasons why you and your pet will love Lucky & Lady®. We know life is too short, so we narrowed them down to just 10.
1. This is more than just a place to drop off your pet.
Our care isn’t about picking up poop. It’s about engagement, learning and socialization – all so pets can thrive. Because love and human interaction are our cornerstones, pets in our care will receive lots of real-human time. Our structured play care with periods of rest, group play and individual attention will provide your pet with the right amount of energy to love you back. Your pet and your relationship with your pet will thrive here.
2. Your pet will never be left alone.
Just the idea of this is unthinkable to us – leaving pets alone for any amount of time, especially overnight. But it happens. At Lucky & Lady® pets are never left alone without human interaction and supervision. We are staffed 24/7/365 for both our canine guests and those in our Cat Stay & Play program.
3. Your pet will play in the safest, most advanced environment possible.
Delivering the very best experience requires the very best environment. Our 6,000 square foot, all-indoor facility is beyond climate-controlled. From enhanced air purification systems that remove containments and pheromones from other animals to equipment and Beyond Boarding suites engineered specifically for pets, every possible pet trigger has been considered – triggers that calm and relax pets and those that excite or scare them. And energy and resource conservation is a pillar of our design.
4. We do more than just say safety is our top priority.
Playing is rough work – just ask a dog! We need to make it safe. Our play areas for our Enhanced Day Care program are equipped with a cushioned flooring system to reduce the impact to a dog’s joints, muscles and skeletal system. And we’ve designed Lucky & Lady® with even the best “escape artist” in mind. And if there’s ever a bump along the way, each of our team members is certified in canine and feline CPR and First Aid.
5. We take cleanliness to a whole new level.
The air quality at Lucky & Lady® is medical-grade, meaning the kind of air one finds in a hospital. In addition to removing pet hair, dust and dander, our enhanced air purification systems also remove germs, bacteria and viruses with layers of media, biological and ultraviolet air filtration. And we utilize the newest, built-just-for-us technology to clean and sanitize our amazing facility – you won’t find a water-driven pressure-washer here.
6. We use the very best technology.
Live video feeds connect parents with pets in day care and in premium boarding. Pet parents of overnight guests will know how much fun their pet is having through text message status updates with current photographs of pets. Pet parents are able to completely manage their accounts online, so when you’ve answered the questions once, we won’t need to ask again, and again.
7. We’re built for pets, with all the convenience pet parents want.
Our Atlanta-exclusive pet valet means you’ll always have a space when dropping off or picking up your pets. You pull in and we’ll come out. We think of it as a service so we can love on your pet while you get on with your day. Save more time with a complimentary cup of Starbucks® bean-to-cup gourmet coffee, latte or hot chocolate in our lobby.
8. We make it easy to pamper your pet on your terms.
With program plans and accommodations for every budget, we’re happy to do all the heavy lifting. You will love our Grooming Spa. And for the DIY’er in you, our Self Wash service will be a game-changer. We virtually eliminate the sound of running water dogs hate. And because our system is ergonomically designed to provide maximum comfort with minimum effort, your back will thank you for using it!
9. LUCKY & LADY gives back.
Because we love all animals, it’s not enough to ensure only your pet has an awesome life. We think it’s important to provide for pets in need or in jeopardy. That’s why we’re reserving a percentage of our sales in Lucky’s Fund. From the fund, we’ll make contributions to animal rescue groups and similar charities whose missions align with ours.
10. Our mission is our promise.
“To surprise and delight clients and their four-legged family members by providing best-in-class animal care and attention in a safe, affectionate environment.”