If you love caring for animals and truly understand the connection between people and pets, you’ll find company here, and we hope a fulfilling career! Lucky & Lady is now accepting applications for the position of Pet Grooming Instructor.
Job Title: Pet Grooming Instructor
Job Level: Management
Job Type: Fill Time (EXEMPT)
Number of Vacancies: 1
Job Location: Atlanta, GA
Shift(s) Available: All Days
Required Education: High School or Equivalent
Are we ordinary? NO B*RKING WAY!
Lucky & Lady® is an Atlanta start-up aimed at taking everything about pet boarding, day care and grooming, and turning all of it upside down. We understand pets to be members of the family. We believe that pets should be cared for in the very best environment. And we know that people bring out the very best in our pets through interaction, understanding, love and compassion.
Designed for the health, safety and wellbeing of pets, with all the convenience pet parents want, Lucky & Lady® is a multi-million-dollar facility bringing the highest level of affection, safety and security for pets in an amazingly nurturing, human environment – just what pets are accustomed to and just what pets need to thrive.
About the position
You’ve got a great portfolio. You love providing top-notch attention to detail. Safety is your greatest priority. And because you love the mantra, “We leave hair on everything,” you’re ready to impart your skills, techniques, and professionalism to teach others to become professional pet groomers. If this describes you, you may be a perfect fit to lead the new Lucky & Lady® Grooming Academy as a Pet Grooming Instructor.
Your experience, portfolio, patience, and willingness to help others aspiring to become professional pet groomers are essential to success in this position. Prior teaching experience is not necessary, but you’ll need to maintain a classroom environment that promotes teaching and learning by bringing students along on a journey, rather than merely demonstrating technique and skill. At Lucky & Lady®, our primary focus is to partner to a pet’s health and wellbeing. The successful candidate must demonstrate an understanding of pets, pet coats, and of pet parents. The Pet Grooming Instructor will groom pets daily and will play an important role in creating and maintaining our resort-like environment. This role is a dual teacher and performer role, to both teach our students and service our clients.
As a Pet Grooming Instructor, you will lead a group of apprentices in their education by providing engaging classroom time/lectures, along with interactive classroom grooming activities based on IPG and NDGAA standards. You’ll follow a syllabus and be meticulous in record-keeping, feedback, and appropriate advancement of new employees. You’ll have help and guidance along the way from principals, and you will play a vital role in building or furthering our existing syllabus and curriculum. This is a new position and your feedback and participation will be essential to building a successful program.
Daily duties will include delivering coursework using contemporary teaching strategies and practices; administering written and practical skills assessments; recording student attendance; preparing students for their final exam; and performing other duties as assigned.
Here you’ll help apprentices to understand how to calm anxiety, both in pets and their pet parents, through clear communication, an outgoing and friendly demeanor, and with your talent to find the “show dog” in every pet.
We don’t get “ordinary.” This position requires creativity, demonstrable affection for dogs, and a career-minded candidate able to consult with clients, make recommendations, and educate students toward doing the same. At Lucky & Lady®, we’re proud to have discerning clients and you will help students provide the very best customer experience possible by coaching their ability to ensure our clients are happy, yet not in a big-box store manner. At Lucky & Lady®, we care most about pets and partnering with pet parents toward better pet health. We do not accommodate pet parent requests which will harm their pet(s). Your ability to accommodate requests and alert pet parents to potential health problems will be essential. You’ll help to set the tone in our professional Grooming Spa.
Our state-of-the-art, contemporary Grooming Spa is complete with electric, all-sides access tables; industry-leading cleaning systems; and an easy vacuum system. All work is supported by our Concierge and Remote Reservation Specialist teams, who book client reservations and maintain scheduling.
The Pet Grooming Instructor must be able to navigate our client booking and management software and manage multiple projects at once.
Depending upon the needs of the day, other responsibilities might include cleaning pet equipment, feeding and caring for pets, walking dogs, bathing dogs, doing laundry, cleaning and maintaining the facility, and assisting others when necessary. We are looking for a motivated, self-starter able to work with minimal supervision, but willing to be aided by guidance.
- A minimum of three (3) years of relevant experience
- Must regard safety and security as the absolute highest priority
- A portfolio demonstrating your work results
- Professional experience/training
- Strong teaching, supervisory skills
- Excellent written and verbal communication
- Knowledge of a wide variety of grooming tools
- Knowledge of dog breeds and standard/show cuts
- Ownership of professional grooming equipment/tools
- An exemplary safety record
- Must have excellent communications skills
- Must be able to lift 30 pounds regularly and 60 pounds occasionally
- Must be able to stand and move for long periods of time
- Must be eligible for employment in the U.S.
- Must simply love dogs
- Dependable attendance and reliable transportation
- All team members must be certified in canine and feline CPR and First Aid and we will provide this training
- IPG, NDGAA, AKC or similar certification
- Previous instruction experience with a proven syllabus
- Cat grooming experience
- Previous retail/sales experience
- Previous customer service experience
Lucky & Lady® team members are required to wear and maintain a clean uniform, some of which is provided. Lucky & Lady® is staffed 24/7/365. Team members are generally provided regular shifts but flexibility to work different shifts is required.
This job summary is intended to describe the general nature and level of work we at Lucky & Lady® expect from our team members. It is not intended to include all duties and responsibilities. Additional or different duties may be assigned and this position description is not intended to be a complete description of work.
Lucky & Lady® is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, national origin, disability, genetics, and protected veteran status, as well as any other characteristic protected by federal, state or local law. Lucky & Lady® actively participates in the federal government’s E-Verify program and all candidates are subject to background, credit and criminal history investigations. Applicants must be over the age of 18.
Impactful work that loves you back
To make it work at Lucky & Lady®, we need the very best, most understanding and most tolerant team members. We don’t like images of pet care workers wearing galoshes up to their knees and with a mop over their shoulder. A position at Lucky & Lady® is different. It’s about pet enrichment, pet socialization and enhanced customer service for pet parents. If your idea of interacting with pets or pet parents involves remaining seated in a chair, any open position at Lucky & Lady® is not for you.
We’re looking for the very best team members. Rather than mere employment, we at Lucky & Lady® know our work is really a calling. Here, you’ll provide love for pets in our Enhanced Day Care program, in Beyond Boarding, in our Grooming Spa, in our Self Wash, or in our lobby. Lucky and Lady® offers shifts throughout the early morning, day, evening and overnight hours – all the times our community’s pets need love and affection. As a member of the team, you may be cross-trained in other areas.
At Lucky & Lady® we welcome team members who anticipate and solve problems before they arise. We will never lower our expectations on nurturing pets in our care and we will never compromise on the pet parent experience. Once hired, employees must acknowledge the terms and conditions of the Lucky & Lady® Employee Handbook and any additional rules and procedures as they arise. Employee compensation is delivered bi-monthly and direct deposit is required.
Lucky & Lady® is intent on providing the very best care.
Benefits of Employment at LUCKY & LADY
- Health, dental and vision plans for employees and their families
- Paid training to become a certified veterinary technician
- Retirement plan and company match
- Paid time off
- Holiday pay
- Working in a brand-new, state-of-the-art facility built for efficiency and built for pets
- Eligibility for complimentary Enhanced Day Care and Beyond Boarding while you’re working – bring your dog to work!
- Employee discount at Lucky & Lady and partner veterinary clinics in Atlanta
- Flexible scheduling for most team members
- True career paths and the ability to advance
- Ability to gain experience in a different units
- Ongoing training opportunities
Our mission is simple, loving
“To surprise and delight clients and their four-legged family members by providing best-in-class animal care and attention in a safe, affectionate environment.”
Keywords: Pet Stylist, Pet Groomer, Pet Bather, Instructor, Teacher, Apprentice, Customer Service Representative