Our online registration form will walk you through the steps to create your account in our Client Portal. You’ll be asked to enter your credit card information. Your credit card will remain on file, but will not be charged until you select services, memberships or make reservations.
Navigating our Client Portal
After creating your account in our Client Portal, you’ll be prompted to add pets to your account. Here, you’ll be able to upload pet vaccination records. Records can also be emailed or faxed. Pets can always be added or changed later. This information is required for most services and reservations.
Our online portal makes purchasing memberships to Enhanced Day Care a snap. You must have a credit card on file to purchase a membership. The system will prompt you if you have not provided valid credit card information.
To purchase an Enhanced Day Care membership
1. Click “Purchase Packages and Subscriptions”
2. Select the “Subscriptions” tab
3. Select the membership that fits your pet family
4. Choose the Frequency – LUCKY & LADY® only sells “Monthly” memberships
5. Leave the next two sections (“Starting On” and “Until This Date”) blank
6. Follow the remaining steps to checkout
7. Your B*RKING COOL membership will begin when LUCKY & LADY® opens (We’ll let you know ahead of time)
Our online portal makes booking reservations or appointments for Beyond Boarding, single days in Enhanced Day Care, or our Grooming Spa a snap. You must have a credit card on file to complete a booking online. The system will prompt you if you have not provided valid credit card information.
1. Click “Book Now”
2. Select your reservation or appointment type
3. Follow the steps